Patient Resources

Guided support at every step

Patient Resources is your care preparation hub for before and after visits. Once your appointment is scheduled, our team sends the right next steps directly to you by email and secure text so everything feels clear, organized, and easy to complete.

Registration forms are not self-serve or downloadable on demand. After scheduling, patients receive personalized forms by email and a secure mobile upload link by text for photo ID and insurance card submission.
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Before Your Visit

What happens after scheduling

Once your appointment is booked, our team sends the right intake steps directly to you. The process is secure, mobile-friendly, and prepared specifically for your visit so everything feels clear and easy from the start.

Secure Intake Workflow

Personalized steps, sent at the right time

After scheduling, patients receive registration forms by email along with a secure text link to upload photo ID and insurance card images from their phone. Most patients can complete everything without printing, and each step is matched by our team to the type of visit they have scheduled.

  • Forms are sent by our team after your appointment is confirmed
  • A secure text link makes ID and insurance upload simple on mobile
  • Your intake is personalized to your visit, not a generic download packet
Schedule Your Visit Review Intake Process
After Scheduling

Forms by Email

The right registration forms are sent for your specific appointment.

Secure Upload by Text

Submit photo ID and insurance card images right from your phone.

Mobile-Friendly Completion

Most patients can finish their intake without printing anything.

Secure Intake

Once your appointment is scheduled, our team sends your registration forms by email and a secure upload link by text for photo ID and insurance card submission.

See Intake Steps

Insurance & Benefits

When applicable, submitted insurance details are reviewed ahead of your appointment so your benefits and next steps can be clarified before you arrive.

Review Coverage Info

First Visit Guide

Learn what to expect, how to prepare, and what information may be helpful to have ready so your first appointment feels smooth and well supported.

Prepare for Your Visit

Hearing Aid Care

Find practical guidance for device care, maintenance, troubleshooting, and everyday support after treatment and hearing aid care begin.

Explore Care Support
1 Schedule Your Visit Begin by booking your appointment with our team.
2 Check Your Email And Texts After scheduling, we send your forms by email and a secure upload link by text.
3 Arrive Prepared For Your Appointment Complete your guided intake steps so everything is ready for your visit.
Patient Questions

Frequently Asked Questions

Clear answers about forms, secure uploads, and what to expect after your appointment is scheduled.

Forms are sent after your appointment has been scheduled. Our team prepares the correct intake steps for your visit and sends registration forms by email along with secure upload instructions by text.

Email is used for longer registration forms, while secure text is used for quick mobile upload of items like your photo ID and insurance card. This helps make the process faster, simpler, and easier to complete from your phone.

Usually, no. Most patients can complete their intake digitally using the links sent by our office, and printing is generally not required.

If you run into any trouble, please call the office. Our team can help guide you through the upload steps and answer questions so you feel ready before your visit.

If you are having difficulty completing part of the process, contact our office as soon as possible. We can help clarify the next steps and let you know how best to proceed before your appointment.

Yes. Intake steps are sent through secure channels designed for patient information, including secure upload links for items such as photo ID and insurance details.

Patient Support

10 Decibel Hearing

Need help with your next steps?

If you have questions about your forms, secure upload steps, insurance information, or appointment preparation, our team is happy to help. We guide patients through the intake process before their visit so everything feels clear, supported, and easy to complete.

Support for forms, secure uploads, insurance questions, and visit preparation
A staff-guided intake experience, not a self-serve forms system
Warm, responsive help from our office before you arrive

Email Support

info@10db.net

Phone

971-825-6800

Appointment Preparation

We can help clarify what to expect before your visit and what steps to complete after scheduling.

Helpful Note

Once your appointment is booked, our team sends the appropriate forms by email and a secure upload link by text. If anything feels unclear, just reach out and we will guide you through it.

Contact & Scheduling

Support before your appointment

Monday – Friday 9:00 AM – 4:00 PM
Saturday Closed
Sunday Closed

Have a question about your forms, upload steps, insurance details, or how to prepare for your visit? Contact our office and we will help you with the right next step.

Intake Support

Staff guidance for forms, secure uploads, insurance information, and visit preparation.

Schedule Your Visit Call For Help